Shipping policy
At One Half, we strive to deliver your order promptly and securely. We are partnered with Shiprocket to ensure reliable shipping and tracking for all orders.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and the weight of your order. Once your order is processed, you’ll receive a confirmation email with an estimated delivery date.
- Standard Shipping: Typically, orders are delivered within 5–7 business days.
- Express Shipping (if available): Orders are delivered within 2–4 business days.
Please note that delivery times may vary depending on your location and any external factors that may impact transit.
Order Processing
Orders are typically processed within 1–2 business days. Once processed, your order will be handed off to Shiprocket for delivery. You’ll receive a tracking number as soon as your order is shipped, so you can monitor its journey to you.
Shipping Areas
Currently, we ship within India only. Please ensure that your address is correct and complete when placing your order to avoid delays.
Shipping Delays
While we aim to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, holidays, or high demand periods. We will keep you updated if there are significant delays.
Lost or Damaged Packages
In the unlikely event that your order arrives damaged or is lost in transit, please contact us at care@onehalf.in or WhatsApp us at +91-9028728866 with your order details, and we’ll be happy to assist you in resolving the issue.
Tracking Your Order
Once shipped, you can track your order using the tracking link provided in your confirmation email. For questions about tracking, please reach out to our support team.
Thank you for choosing One Half! We’re committed to providing a smooth and reliable shipping experience for all of your mindful wellness needs.