FAQs

1. What is One Half all about?

At ONE HALF, we’re dedicated to promoting a balanced lifestyle through natural wellness products. Our offerings are crafted to help you find moments of calm, creativity, and intention in your everyday life.

2. What products do you offer?

We offer a curated selection of smokable herbal blends and aromatherapy candles designed to support relaxation, focus, and balance. Each product is made with carefully sourced ingredients to ensure quality and purity.

3. Are your products natural and safe?

Yes! All our products are crafted with natural, high-quality ingredients. Our smokable herbs are free from additives and chemicals, and our aromatherapy candles are made with natural waxes and essential oils.

4. How do I use the artisanal herbal blends?

Our artisanal herbal blends are designed to be used responsibly. Simply roll or pack them in your preferred way, brew as tea or soak for face steam/bath and enjoy a mindful, relaxing experience. Always follow usage guidelines and consult a professional if you have any concerns.

5. Are your products legal to use?

Yes, our products contain only legal herbs that are safe and non-psychoactive. Please check local regulations if you have questions about specific ingredients or usage guidelines.

6. How should I store my products?

To maintain freshness, store your smokable herb blends in a cool, dry place, away from direct sunlight. Keep candles in a similar environment to prevent melting and extend their lifespan.

7. Do you offer international shipping?

At this time, we only ship within India. Please check back with us as we work on expanding our shipping options.

8. What is your return policy?

We only accept returns for products that arrive damaged or defective. Please see our Refund & Return Policy for more details, or contact us at care@onehalf.in for assistance.

9. Can I request a custom blend or scent?

While we don’t currently offer custom orders, we’re always interested in hearing your feedback and ideas for future products! Feel free to reach out with suggestions.

10. How can I contact customer support?

You can reach our customer support team via email at care@onehalf.in. We’re here to help with any questions or issues you may have.